Privacy Policy
Effective Date: February 2026
Hampton Roads Junk Cars (“we,” “our,” or “us”) respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information We Collect
- Contact details: name and phone number when you call or text.
- Vehicle details: year/make/model, condition, VIN (if provided), photos, pickup location.
- Communications: SMS messages and call records for quotes and scheduling.
- Device data: IP address, browser type, pages visited.
- Cookies: used for site functionality and advertising measurement.
How We Use Your Information
- Provide vehicle quotes and arrange pickup.
- Communicate service updates.
- Improve website and operations.
- Measure advertising results.
- Comply with legal requirements.
Calls, Texts & Consent
By calling or texting 757-503-4985 , you consent to receive service-related calls or SMS messages (quotes, pickup coordination, updates). Message and data rates may apply. Reply “STOP” to opt out of marketing messages.
Advertising, Analytics & Cookies
We may use tools such as Google Analytics and Google Ads to understand site usage and advertising performance. You can disable cookies through your browser settings.
Sharing of Information
We do not sell personal data. Information may be shared with trusted service providers only as needed to operate our business or when legally required.
Data Retention & Security
We retain information only as long as necessary. Reasonable safeguards are used, but no system is completely secure.
Your Privacy Rights
You may request access to or deletion of your information by calling or texting 757-503-4985.
Children’s Privacy
Our services are not intended for children under 13.
Changes to This Policy
We may update this policy at any time. Updates will be posted here with a revised effective date.
Contact
Hampton Roads Junk Cars
Phone: 757-503-4985
Serving Norfolk, Virginia Beach, Hampton, Newport News, Chesapeake, Portsmouth & surrounding areas.